Shipping Policy

Tela does not sell or ship physical products through this website. Our work is centered around digital products, software solutions, strategic services, and project-based engagements.

No Physical Shipping

Because our offerings are primarily digital or service-based, no physical shipping, warehousing, or courier delivery is required for most purchases, consultations, or project engagements made through our channels.

How Delivery Works

When a client purchases a service, subscribes to a digital solution, or enters into a project agreement with Tela, delivery is handled digitally or through scheduled project execution. This may include online meetings, access credentials, digital files, staged deliverables, technical deployments, or agreed implementation milestones.

Delivery Timeline

Delivery timelines vary depending on the nature of the service or product. Specific timelines, milestones, and scope are communicated directly to the client in the proposal, contract, statement of work, or other written agreement.

Third-Party Tools

In some cases, delivery may involve third-party platforms, cloud services, or software infrastructure. Any such dependencies will be communicated as part of the project or service workflow.

Questions

If a payment provider requests shipping information, this page serves as confirmation that Tela's services are non-physical by default. If you need clarification about a specific project or digital delivery arrangement, please contact our team directly.